Read the terms and conditions of the virtual trade show metaverse platform Ultiplace.

Ultiplace - Terms and conditions of the platform

General terms of sale of the virtual trade show Saas software Ultiplace

The company REALITIM with capital of 50,000 euros, registered with the RCS of Nantes, whose head office is located at 9 rue Bertrand Geslin, 44000 Nantes, publisher of the virtual trade show Saas software Ultiplace, trademark, represented by Arthur Devouge, CEO and legal representative of REALITIM, domiciled in this capacity in said head office,

Hereinafter referred to as "the Publisher",

Hereinafter referred to as "the Customer",

Individually referred to as "Party" and together referred to as "Parties",

THE FOLLOWING HAS BEEN STATED BEFOREHAND:

The Customer wishes to use the SaaS (Software as a Service) Ultiplace from REALITIM, a Software Editor specialised in virtual trade shows.

The Customer has consulted the commercial documentation of the Ultiplace software on: 

 and acknowledges having received from REALITIM all the necessary information necessary appreciate the suitability of the Ultiplace software to their needs and to take all the necessary precautions for its use.

The use of the Ultiplace software automatically implies the acceptance of these 

, of the general terms of use as well as of the 

Capitalized terms in the Contract, whether used in the singular or plural, shall have the meaning given to them below.

 refers to the information, publications and, generally, data from the Customer database whose usage is the subject of this contract;

 refers to both the unique identifier of the User ("login") and the password provided upon registration to the service;

 refers to the set of interconnected networks which are located across all parts of the globe;

 refers to the Ultiplace Virtual Trade Show;

 refers to the service provided in Saas mode by the Publisher;

 refers to the individual placed under the responsibility of the Customer (agent, employee, representative, visitor, exhibitor, etc.);

 refers to the User who creates a virtual trade show on Ultiplace;

 refers to the User who creates a booth in a virtual trade show organised on Ultiplace;

 refers to the User who accesses the pages on 

 is a registered trademark referring to all Application Services available on the 

 refers to a virtual event organised with the software Ultiplace;

 refers to all the services offered to the Exhibitor on Ultiplace;

 refers to the application service listing virtual or physical events associated with 

 refers to the web page which is automatically generated from the Exhibitor Form and listed in the Directory. The Trade Show Page presents the Trade Show, provides Exhibitors and Visitors with the conference program and exhibitors list and allows them to register and access the trade show.

 refers to the Booth creation form which is completed by the Exhibitor to register as a candidate for a Virtual Trade Show.

 refers to the form completed by the Organiser to create a Virtual Trade Show.

These general terms of sale are intended to define the terms and conditions applicable to the Services ordered by the Customer.

The Publisher grants the Client, who accepts:

·       a right of access to the Service Provider's servers under the conditions defined hereafter;

·       a set of services defined hereafter, including data hosting, maintenance of Application Services and technical support.

This contract, along with the documents titled "Appendices" constitute the entire agreement between the Parties, hereinafter the Contract. It replaces and cancels any prior written or oral agreement relating to the subject matter of this Contract.

The Contract is composed of the following contract documents, listed in descending hierarchical order of legal value:

·       this document, which defines the general terms of sale or GTS;

·       the Appendices to this document.

·       the quotation (if existing)

In case of contradiction between one and/or several provisions contained in any of these documents, the higher-ranking document shall prevail.

It is formally agreed between the Parties that any tolerance or waiver by one of the Parties, in the application of all or part of the commitments under the Contract, regardless of the frequency and duration thereof, shall not be deemed to constitute a modification of the Contract, nor to be likely to create any right whatsoever.

The Agreement is exclusively related to the holding of a Virtual Trade Show on the Ultiplace Software. The Agreement will be effective as of the purchase of at least one License by the customer and will end on the last day of the Trade Show.

ARTICLE 5. DESCRIPTION OF ULTIPLACE SOFTWARE APPLICATION SERVICES

Ultiplace is a Virtual Trade Show Platform whose Application Services are hosted on the 

 Application Service, which allows you to list an event for free, and a 

 Application Service, which can be tested for free on a limited number of 10 exhibitors, but requires the purchase of a package for trade shows with 11 or more exhibitors. The Virtual Trade Shows organized on Ultiplace can be "Public", which means listed in the Directory, or "Private", which means not listed in the Directory.

The Directory can be accessed at the following address: 

Ultiplace software list of features can be accessed at the following address: 

https://www.ultiplace.com/logiciel-de-salon-virtuel#fonctionnalites

 are generally identical for all customers. The Publisher periodically defines the version level of the solutions available on the Saas service. Specific developments are possible as part of an Exclusive Formula, which will be the subject of a separate contract.

The Publisher provides the Customer with Solutions accessible on its server via the Internet.

In accordance with the Article "License", the Publisher grants the Customer the non-exclusive right to use the Application Services of Ultiplace.

The Publisher is responsible for Data hosting, maintenance and security of the Solutions.

The Publisher performs data backups in accordance with the conditions set out in the Data Usage Agreement.

All features of Ultiplace can be tested for free. By purchasing a 

, the Customer acknowledges that he has read the information on these pages and accepts without reservation the terms and conditions of Ultiplace, its General Terms and Conditions of Sale (GTS & GTU) and its 

 gathers virtual trade shows from several organisers. Each Organiser is free to define the opening dates of their virtual trade show. Upon creation of their virtual trade show, exhibitors can submit their application to the Organiser by filling in the form available by clicking on "Becoming an Exhibitor" in the Trade Show Page. Exhibitors whose booths have been validated by the Organiser will gain access to the Virtual Trade Show as soon as their booth has been validated. Visitors, meanwhile, will have to wait for the opening date and time to access the virtual trade show.

To create, subscribe to, visit or exhibit on a Virtual Trade Show, it is necessary to log in as a User.

Each user account is unique and allows users to login at any time - with the exception of maintenance periods - i.e.:

·       Sundays and public holidays included.

·       from the customers' recent computers (less than 7 years old) based in Europe only and connected to the Internet with a speed higher than 1 Mbps.

·       using the login details created by the Customer.

The Customer can login to access the Application Services using:

·       a Username, which is their email address,

·       and a secure password that is created by the User.

Passwords are intended to restrict access to the Solutions covered by this contract, to protect the integrity and availability of the Solutions, as well as the integrity, availability and confidentiality of the Customer Data as transmitted by Users.

Passwords are personal and confidential. They can be modified in the "Profile" section of the user account. The Customer agrees to make every effort to keep their password secret and not to disclose it in any way. The Customer shall make sure that no other person who is not authorised by the Publisher has access to their User account. Should the Customer be aware that another person has access to his account, the Customer shall promptly notify the Publisher and confirm this notification by registered letter.

In case of loss or theft of their password, the Customer can click on "forgot password" that appears on the login screen.

Ultiplace Virtual Trade Show software is currently in Beta stage, which means that new features and improvements are being developed to upgrade the software, possibly during the term of this agreement, and also means that tests and bug fixes are being carried out regarding several topics such as dependencies between Application Services, international accesses, security and charge holding. The Customer acknowledges being fully aware that the software may have bugs and undertakes to report those bugs to the Publisher as soon as they are identified so that they can be fixed promptly.

The Publisher shall not be held liable for any failure of external origin such as malicious acts, computer viruses, Internet connection problems, server availability problems, issues related to the user's computer performance or any other problem preventing access to the virtual trade show.

The Customer shall be aware of the technical uncertainties intrinsic to the Internet and interruptions of Internet access that may result. Therefore, the Publisher shall not be held liable for any downtime or slowdowns that may occur. The Service Provider cannot ensure the continuation of the Application Services, performed remotely via the Internet, which is acknowledged by the Customer.

Furthermore, the Customer shall respect a maximum of 5000 simultaneous connections and shall notify the Publisher in the event of an increase of their requirements in terms of processing capacity.

The Publisher undertakes to set up effective controls to provide reasonable assurance that the Customer can access and use the relevant applications during the times specified herein, in Metropolitan France only and for the duration of the Beta stage, as well as mobilising its teams in the event of unavailability of the Virtual Trade Show to restore access as soon as possible.

The Application Services may occasionally be suspended due to maintenance work necessary for the proper functioning of Ultiplace. In the event of a maintenance-related interruption of the Application Services, the Publisher undertakes to perform maintenance works when the number of connected users is the lowest, as well as limiting downtime to what is strictly necessary. The Publisher shall not be held responsible for the possible impact of this unavailability on the Customer's activities.